Legal
Terms of Service
These terms explain what you can expect from Thailand Match, and what we expect from you.
Effective 17 September 2026
1. Who may use the service
You must be 18 or older. We confirm your age at sign-up and again during identity verification. Accounts belonging to anyone under 18 are removed.
One account per person. You must give accurate information about yourself, and the photos you upload must be of you.
2. Free and paid access
Free access is available only to women and transgender women based in Thailand after verification. Men and all other members require a paid membership for full access. A member's discovery market or nationality does not determine pricing.
Ordinary text messaging after a mutual match is never charged per message while a membership is active.
3. Membership
Membership plans are monthly and renew automatically until cancelled: Standard $29.99, Premium $59.99, Elite $99.99. Each plan includes a number of new conversation starts and a monthly credit allowance, shown on the pricing page.
You may cancel at any time from your membership page. Cancellation takes effect at the end of the paid period; access continues until then.
Prices are in US dollars. When payment processing opens, the selected plan will renew each month at its listed monthly price unless you cancel before the next renewal date. The final total, any applicable taxes, the authorised payment provider and the billing descriptor that will appear on your statement will be shown before you authorise a payment.
4. Credits
Credits are a closed-loop balance used inside the service only. They are not money, not transferable to another person, cannot be exchanged for cash and cannot be withdrawn.
Credits you buy do not expire while your account is in good standing. Credits included free with a monthly plan expire 60 days after they are granted.
Credits are never required for ordinary messaging and can never unlock another member's contact details.
5. Contact exchange
Contact details are hidden by default. They are only ever shared when both people agree, and each person chooses exactly one channel to share. Nothing is revealed automatically.
Contact details cannot be bought, unlocked with credits, or granted by any membership tier, and the requirements cannot be waived by our staff for payment.
6. Gifts
Virtual gifts are decorative items bought with credits. They hold no cash value, cannot be sold, transferred or converted back into money or credits.
Real gifts are physical items we arrange to have prepared and delivered. Availability, substitution of an equivalent item and delivery timing depend on our fulfilment partners.
7. No promises about outcomes
We do not guarantee a match, a reply, a relationship or a meeting. Paid features such as priority introductions help you be seen sooner; they never guarantee acceptance and never hide or suppress anyone else who is interested.
8. Behaviour and prohibited commercial activity
Asking other members for money, investments, crypto, gift cards, payment QR codes or emergency funds is prohibited and will end your account. Harassment, spam, impersonation, commercial solicitation and sexual content involving minors are prohibited without exception.
We may suspend or close an account, put contact exchange on hold, or refuse verification where we reasonably believe these terms have been broken.
This is a serious-relationship dating and matchmaking service. Prostitution, escort services, commercial sexual services, sugar dating, compensated dating, solicitation, trafficking and exploitation are prohibited. You must not use the service to arrange sex, companionship or a relationship in exchange for money, gifts, accommodation, travel or any other compensation. Suspected exploitation or trafficking may be reported to the appropriate authorities.
9. Payments
Payment processing is disabled while provider underwriting is pending, so no paid purchase can currently be completed. If processing opens, payments will be handled by an authorised third-party payment provider and amounts will be charged in US dollars. Your bank may apply its own conversion or fees. Provider identity and the billing descriptor will be disclosed before payment; neither has been confirmed yet. Renewal, cancellation and refund handling are described in our Refund and Cancellation Policy.
10. Suspension, closure and changes
You may request deletion of your account at any time from your settings. We keep the minimum records we are required to keep for safety and accounting purposes.
We may update these terms. Material changes will be announced in the app before they take effect.
11. Contact
Questions about these terms can be sent through our secure support form at /support, or by email to support@realthaimatch.com. A person reads every message.
The service is operated by Phisit Seno, Individual, at 498/67 Moo 4, Map Yang Phon Subdistrict, Pluak Daeng District, Rayong 21140, Thailand.
